Breaking News

Benton Utilities Public Utilities Commission will hold their regular meeting on Monday, June 28, 2022 in the Chambers located at 1827 Dale Ave, Benton, AR 72015.  The meeting will start at 6:00 P.M.  The meetings are open to the public.  

Benton Utilities Water Dept. is constantly engineering and attempting to fund improvement projects throughout the City of Benton.  This system started supplying water to customers in 1916, and many lines are nearing 100 years old.  In order to improve flow to our customers and fire protection as well as reduce line losses, these ongoing projects are necessary.  This dept. strives to meet our customers current needs and plan for the future needs of our system. 

Benton Utilities wants to notify residents and businesses in our area of a scam going on.  An unknown company is calling, texting & emailing utility customers identifying themselves as your electric company requesting payment or be shut off.  The most recent call we were made aware of was from 501-266-####.


Benton Utilities recently transitioned to a new third party merchant processor (Invoice Cloud) in order to take electronic payments from our customers.  While the process has not been pain-free or perfect, we are excited about the opportunities Invoice Cloud gives us to better serve our customers.  One of those enhancements includes our ability to now take payment by debit or credit card in our lobby.  Customers have been requesting this feature for a while and we are happy to announce that we have the card reader devices installed in our office and we have just begun utilizing them!  Pleas

On Wednesday, September 22, 2021 our ability to take payments by debit or credit card will be unavailable from 8:00 am to approximately 3:00 pm due to a system upgrade.  If you are currently having issues paying on-line, please call 501-776-5923 and select option 3 to pay by phone.  We apologize for any inconvenience this may cause.

Benton Utilities continues to monitor our distribution system as a result of the work being performed to the bulk electric transmission grid.  Our transmission provider has indicated a possible return-to-service for our Alcoa substation at approximately 19:00 this evening.  If/when this goal is achieved, Benton Utilities will begin switching operations to return our distribution circuits to their normal loads.

Electricity is delivered to our city via Entergy Arkansas’ transmission lines.  Entergy has identified a transmission system pole that is in emergency need of repair.  The proposed repair requires us to redirect power for a part of our City.  Fortunately, this only effects one of our substations, however with the temperatures on the rise in Arkansas, it is not a great situation for us or our customers. 


Benton Utilities | 1827 Dale Avenue | Benton, AR 72015

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