1. Why must I have a deposit?

Deposits are required for all new customers and customers with an adverse credit history.  Since utilities are billed 1 month in arrears, the deposit is meant to offset the final bill.  A “high-risk” or double deposit will be required for customers with an adverse credit check and may be imposed at any time payments are past due.

2. What other charges will I have to pay?

You will be billed a $15 connect fee on your first bill. Other possible charges include: $30 reconnect fee or $80 after hours reconnect fee if you are disconnected for non-pay; $30 return check fee if your check is returned by your bank; if meter-tampering is found at your residence, you will be charged for actual usage, any damages to equipment plus a charge equal to 3 times the highest monthly bill in the last 12 months (meter-tampering will be prosecuted and court costs would be charged to the offender along with any fines imposed by the courts).

3. Does Benton Utilities offer Nightwatcher or Security Lights?

Yes, Benton Utilities does make available to our customers Nightwatchers or Security Lights for a fee.  They are lights installed by Benton Utilities Electric Department and paid for by the customer.  To have one installed, you need to come into the Billing Service Department, sign a contract for a minimum of two years, and our department will forward the appropriate service order to the electric department to get it installed.