2/25 09:30a.m. water update - At this time, we are please to announce the lifting of the conservation request.  It will continue to help us if we follow the previous time periods for heavy use, but we're glad to say that we are back to normal operating capacity.  We continue to have leaks but they will have isolated effects and not system-wide effects.  We offer our SINCERE appreciation for all of you, and please let us know if your water service is not back to "normal".  Boil Order is still in affect.  Thank you, all, so much!

Loss of system pressure has resulted in the boil order being issued for all Benton Utilities customers.   The crews have worked are continuing to work to make sure your water pressure is restored to normal.  This service interruption and loss of normal pressure requires the water department to issue a precautionary boil order per Arkansas Dept. of Health Regulations. The Health Dept. requires this order to be issued because of the possibility of contaminated water entering the distributions system as the result of the line compromise and complete loss of normal system pressure.  

2/18/21, 11:39 a.m. - Customers should start noticing pressure returning to normal over the next hour or so. It is just going to take a while to recharge the all mains and services that were drained. The crew has isolated the problem which was a vehicle versus fire hydrant hit and run accident at the intersection of S. East & Willow St. They will be working over the next 3-4 hours to make the necessary repairs to the fire hydrant then they will reverse the isolation and all pressure should be back 100% to normal.