Breaking News

Benton Utilities advertised and accepted bids this summer for water system improvements.  We plan to budget approx. $500,000 per year for water utility replacement and upgrades each year for the next five years.  Coakley Company of Hot Springs was the low bidder and awarded the contract.  This company has completed several projects in our area over the years and has always proved to be a good contractor. 

Benton Utilities wants to notify residents and businesses in our area of a scam going on. An unknown company is calling, texting & emailing utility customers identifying themselves as your electric company requesting payment or be shut off. The most recent call we were made aware of was from 501-266-####. If the caller gives a number, it may be a toll free number for a utility service provider in another state. This establishment is not in any way affiliated with the City of Benton nor Benton Utilities.

***The Billing Services Dept. Lobby is currently closed, but you are welcome to come through the drive thru or call us on the phone for assistance.***

After being closed in response to the COVID-19 pandemic for almost two months, the Benton Utilities Customer Services Office is re-opening their doors to customers again starting today. In an effort to better accommodate those customers who need to visit us in person to establish service or open a new account, we will allow two customers at a time inside our facilities. We ask that each customer practice their social distancing while inside, utilize masks and gloves if possible and apply hand sanitizer upon arrival and departure of our facilities.

As we proceed through these uncertain times related to COVID-19, our goals include providing safe and efficient services to our community, neighbors, families and friends, while working with our customers affected by the continuing impacts of the coronavirus. To assist in meeting this goal and in an effort to comply with recommendations set forth by the Centers for Disease Control, we have instituted a few measures to reduce contact and allow for social distancing. However, in making these adjustments, we ask for patience to make this work for all involved.

In response to COVID-19, we are focusing on what is most important: our customers, our employees and our commitment to provide electric, water and wastewater services.

To help keep this focus, we are implementing several proactive measures including closing our facilities to the public. Beginning Friday, March 20, all facilities will be closed to customers until further notice. These are unprecedented steps, but the evolving situation demands we respond proactively to protect our community and our critical facilities.

Benton Utilities would like to notify residents and businesses in our area of a scam going on. An unknown company is calling, texting and emailing utility customers identifying themselves as a Benton Utilities employee demanding payment or be shut off.  If the caller gives a number, it may be a toll free number for a utility service provider in another state.  This establishment is not in any way affiliated with the City of Benton or Benton Utilities. 

The Benton Public Utilities Commission is currently accepting resumes from citizens interested in serving on the Share Board.  This committee member will be appointed to fill a vacancy which will expire on December 31, 2019.  The Share Board Committee, independently of Benton Utilities has responsibility to determine which applicants receive assistance through the Share Program.  There is no salary with the position but expenses incurred in regard to the Share

Benton Utilites Offices will be closed from 11:00 AM - 1:00 PM, Wednesday, December 18, 2019 for our Annual Employee Appreciation and Christmas Party

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Benton Utilities | 1827 Dale Avenue | Benton, AR 72015

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