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Our Treatment Plant has abandoned any algaecide containing copper. We are now using a dry granular product called GreenClean Pro. This product kills algae and removes taste and odors. The byproduct of this product is water. The granules, when added to our raw water, turn into a hydrogen peroxide which attacks the algae. After it expends itself, the algae, taste, and odor are gone. We are always trying for better results with less complications.

Over the last two years, we have had our water towers cleaned by a company called Liquid Engineering. This company has the ability to vacuum any sediment from the tanks and inspect the entire tank inside and out with an audio and video recording. A diver in a dry-suit is disinfected with a strong chlorine solution, and he enters the tank full of water while it is still in service. This service allows us to know just exactly what shape our tanks are in, and that they are free from any settling particles. In the past, we had to empty millions of gallons of water to perform this process.

At this time, all power should be restored in the areas of the Troutt Addition, King Rd and Rio Grande. Anyone that has experienced power "blinks" should not have anymore, so if they do, please let us know.

Benton Utilities Electric Crew is on scene where the tree has fallen on our electric primary line. Customers in the areas of the Troutt Addition, King, and Rio Grande can expect to be without power until approximately 9 AM while our crew makes the necessary repairs.

Many customers are not pleased with the thought of paying a $4.45 convenience fee to be able to make their utility bill payment on-line, however, they may want to consider getting set up on Bank Draft which is absolutely free. The exact amount you owe will be drafted on the “Pay By” date noted on your bill. All you would have to do is fill out an application from our office where you pay your bill and provide a voided check. You will still get a bill if you choose, or email notifications if you choose paperless billing.

The Benton Utilities Water Distribution Employees are on-site at the intersection of Richards St. and River St. here in the City with a damaged Fire Hydrant. They are currently working to get everything dug up to make the necessary repairs. At approximately 10 AM, they will have to close some valves decreasing the pressure in this area. Some customers on Richards, Gaunt and in the immediate area of Richards and River St. will notice little to no pressure during this time. We expect it to take 2-4 hours to make the repairs, after the water valves are closed.

In April of this year, Benton Utilities hired a Risk Manager, Blake Wilson. He is responsible for establishing an aggressive Risk Management Program. His responsibilities include identifying, analyzing, assessing, controlling, and avoiding, minimizing, or eliminating unacceptable risks.

Mr. Wilson will also conduct Safety Meetings periodically.to make sure all employees are familiar with requirements regarding safety gear and are prepared for risks due to weather or other things.

Benton Utilities plans to convert many of the housing additions in our city to underground power as well. We feel that minimizing our exposure to elements that cause power failures will greatly reduce the number of outages we experience. BU will be going out for bids soon to purchase a horizontal drilling machine to convert these areas to underground power. It will be a long extended project, but will be worth the effort and wait in the end. BU is committed to providing our customers with the most reliable electricity at the most efficient price possible.

This is to notify you that on Saturday, May 16, 2015 at approximately 7:30 AM, services will be temporarily interrupted while Benton Utilities Water Distribution Department crew continues to work to abandon an old line on W. Walnut St. going to the old water plant.

Wednesday, May 14, 2015, 1 PM

This is to notify you that on Wednesday, May 13, 2015 at approx. 1 PM, services will be temporarily interrupted while Benton Utilities Water Distribution Department crew abandons an old line on W. Walnut St. going to the old water plant.

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Benton Utilities | 1827 Dale Avenue | Benton, AR 72015

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