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Many customers are not pleased with the thought of paying a $4.45 convenience fee to be able to make their utility bill payment on-line, however, they may want to consider getting set up on Bank Draft which is absolutely free. The exact amount you owe will be drafted on the “Pay By” date noted on your bill. All you would have to do is fill out an application from our office where you pay your bill and provide a voided check. You will still get a bill if you choose, or email notifications if you choose paperless billing.

The Benton Utilities Water Distribution Employees are on-site at the intersection of Richards St. and River St. here in the City with a damaged Fire Hydrant. They are currently working to get everything dug up to make the necessary repairs. At approximately 10 AM, they will have to close some valves decreasing the pressure in this area. Some customers on Richards, Gaunt and in the immediate area of Richards and River St. will notice little to no pressure during this time. We expect it to take 2-4 hours to make the repairs, after the water valves are closed.

In April of this year, Benton Utilities hired a Risk Manager, Blake Wilson. He is responsible for establishing an aggressive Risk Management Program. His responsibilities include identifying, analyzing, assessing, controlling, and avoiding, minimizing, or eliminating unacceptable risks.

Mr. Wilson will also conduct Safety Meetings periodically.to make sure all employees are familiar with requirements regarding safety gear and are prepared for risks due to weather or other things.

Benton Utilities plans to convert many of the housing additions in our city to underground power as well. We feel that minimizing our exposure to elements that cause power failures will greatly reduce the number of outages we experience. BU will be going out for bids soon to purchase a horizontal drilling machine to convert these areas to underground power. It will be a long extended project, but will be worth the effort and wait in the end. BU is committed to providing our customers with the most reliable electricity at the most efficient price possible.

This is to notify you that on Saturday, May 16, 2015 at approximately 7:30 AM, services will be temporarily interrupted while Benton Utilities Water Distribution Department crew continues to work to abandon an old line on W. Walnut St. going to the old water plant.

Wednesday, May 14, 2015, 1 PM

This is to notify you that on Wednesday, May 13, 2015 at approx. 1 PM, services will be temporarily interrupted while Benton Utilities Water Distribution Department crew abandons an old line on W. Walnut St. going to the old water plant.

This is to notify you that on Wednesday, May 13, 2015 at approx. 1 PM, services will be temporarily interrupted while Benton Utilities Water Distribution Department crew abandons an old line on W. Walnut St. going to the old water plant.

Benton Utilities Share Board is striving to help customers save on their electric bill by giving away fans again this year. As an added bonus this year they are also giving energy efficient light bulbs. Each qualifying customer is eligible to receive one box fan and up to four 60 watt equivalent CFL light bulbs. Even if you do not need another fan, you may apply to receive the energy efficient light bulbs. To qualify, you must have been a contributing member of the Share Program for at least 6 months and have a total yearly household income of $25,000.00 or less.

Benton Utilities will be advertising for a water main upgrade project in April of this year. The project is located in the area of Lillian and Carpenter Streets. This project will involve installing a new 10" water main along Lillian Street then north along Carpenter to near Military Road. We will also replace the existing 2" main along Lillian Street to near Military with a new 6" water main. In addition to the water main replacement, we will install new service lines, meters and adding new fire hydrants.

The On-Line Bill Pay option will be unavailable Saturday, April 25, 2015 from 8:00 AM until 8:00 PM.  We are sorry for any inconvenience this may cause you.  Our software will be updated during this time. 

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Benton Utilities | 1827 Dale Avenue | Benton, AR 72015

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